Southend-on-Sea CIO
© Age Concern SOS CIO 2015,2016 Registered Charity No.1160916

Carers

Who are "Carers"?

If you spend a lot of time looking after someone (possibly a relative, friend or neighbour) who is frail, has a long-term illness or a disability, then you are an informal carer.  You are also a carer if you look after someone for a short while.  For example if they need support after a stay in hospital.  Carers can be any age.  

Carers Direct

Carers Direct is a national information, advice and support service for Carers in England.  It is available as both a helpline - providing support via phone, email, letter - and as a website.  The helpline has over 20 trained advisors providing free, confidential advice, information and support to carers seven days a week. The website, available at www.nhs.uk/carersdirect, has fact-rich and feature style articles, videos and web tools for carers.  In addition, Carers Diirect interacts with carers via social media channels such as Facebook, Twitter and You Tube.

Assessments for Carers

If you provide a regular and substantial amount of care for someone, you are entitled to a carer's assessment from your local Health and Social Care Trust. There’s lots of information about assessments at: www.nidirect.gov.uk/assessments-for-carers

What will be Assessed?

There is no set definition of 'regular and substantial care'. A carer's assessment means social services will look at your situation and see if you are entitled to any services that could make caring easier for you. When will I get my Carer's Assessment? Carers' assessments are usually completed at the same time that the cared-for person has their assessment.  You are still entitled to a carer's assessment if the person you look after decides they do not want support services. You can ask for an assessment with Social Services at any time on  01702 215008.

Alternative Support

There are many other sources of information and support for Carers: Carers UK - Tel: 0808 808 7777. Web: www.carersuk.org Citizens Advice Bureau - Tel: 01702 610610. Web: www.southendcab.org.uk Department for Work & Pensions - Tel: 0800 882200 (Benefit Enquiry Line). Textphone: 0800 243355. Web: www.direct.gov.uk The Princess Royal Trust for Carers - Tel: 0844 800 4361. Web: www.carers.org Southend Carers Forum - Tel: 01702 393933. Web: www.southendcarers.co.uk Southend on Sea Borough Council Adult Social Services Tel: 01702 215000/215008 Web: www.southend.gov.uk Chill 4 US - A website dedicated to carers. Web: www.chill4us.com Carers National Association - Tel: 020 7490 8818, helpline 0808 808 7777 National Carers Association - 20/25 Glasshouse Yard, London EC1A 4JS, Tel: 020 7490 8818 A comprehensive Carers Handbook on facilities within the borough is available from Southend Carer's Forum, 29/31 Alexandra Street, Southend on Sea SS1 1BW Tel: 01702 393933 (also the number of their helpline). Taking Care of the Carers The Salvation Army Hadleigh Training Centre, (Castle Lane, Tearooms). The Carer's Support and Development department focuses on the needs of the carer by offering support, advice and information.  They provide access to training, self-development skills and volunteering opportunites. Web: www.hadleighfarm.org.uk The Respite Association can provide funds for a respite carer where there is financial need. Tel: 01406 701079 Professional Care and Respite  (you may have to pay for some services) The Respite Association can provide funds for a respite carer where there is financial need. Tel: 01406 701079. Crossroads Care - Caring for Carers Promotes, offers, supports and delivers high quality services for carers and people with care needs. Tel: 01788 573 653. Web: www.crossroads.org.uk National Benevolent Fund for the Aged (NBFA)  Web: www.nbfa.org.uk Able Community Care - 69-75 Thorpe Road, Norwich NR1 1UA, Tel: 01603 764567, Web: www.uk-care.com   e-mail Able@aol.com Carewatch -  A distinguished service providing a wide range of caring services in Southeast Essex Tel: 01702 557007 Web: www.carewatchessex.co.uk Here are some other useful telephone numbers and websites. Department for Work & Pensions: 0800 882200 (Benefit Enquiry Line). Textphone: 0800 243355. Website: www.direct.gov.uk  The Princess Royal Trust for Carers: 0844 800 4361. Website: www.carers.org  Southend Carers Forum: 01702 393933. Website: www.southendcarers.co.uk  Southend on Sea Borough Council: 01702 215000. Website: www.southend.gov.uk 
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Special Help for Alzheimer’s

Alzheimer’s Society Southend Office Suite 1 Royce House, 630-634 London Road, Westcliff-on- Sea, Essex SS0 9HW. Tel No: 01702 345156/343121 Website: http://www.alzheimers.org.uk/ “Alzheimer’s Society provides a range of support services for people with dementia, their families and their carer’s in your area. Please call us to access our services and support. Our Dementia Support Workers will give you expert practical advice and support to help you understand dementia, cope with the day-to-day challenges it brings, and prepare for the future. This includes helping you to access other support services, and build support networks within your community. Our aim is to help you feel supported, and maintain independence, choice and control over your life. Advocacy workers who provide legal support. Carer Information and Support Programme. A series of workshops for people caring for a family member or friend with dementia. Activity Groups - A variety of groups offering entertainment, games or reminiscence to help you keep doing the things you like in a friendly and supportive environment. 2pm – 4pm Motivational Men’s Group every Tuesday. 2pm – 4pm Memory Group 1st and 3rd Wednesday in the month. 2pm – 4pm Arts & Crafts every Thursday. 2pm – 4pm Singing for the brain first 4 Friday’s in the month. Dementia Café A place for people with dementia and their carers to share information and experiences, or to simply have a cup of tea and a chat. 2pm – 4pm the first 3 Tuesday’s of the month. Peer support Support groups for people with dementia or carers and families. 2pm -4pm the first 3 Thursday’s of the month. If you would like more information about any of our services, please get in touch. Dementia support at memory clinics Dementia Support Workers are located within every memory clinic within Southend and will provide information and support to people diagnosed with dementia and their families at the time of their diagnosis and will ensure that they have access to appropriate support and services to meet their needs.”

Breakthrough

Befriending and support for carers of people with mental health needs.  Assessment not required.   Contact.  01702 346001. www.trustlinks.org 

Carers Emergency Respite Scheme (CERS)

Southend on Sea Borough Councils Emergency Respite Scheme gives carers peace of mind in the event of an emergency that stops them carrying out their caring role.  This service is free of charge through Ashley Care.  Contact. 01702 348142. Website: www.ashleycare.com 
Primary Daycare
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Carers

Who are "Carers"?

If you spend a lot of time looking after someone (possibly a relative, friend or neighbour) who is frail, has a long-term illness or a disability, then you are an informal carer.  You are also a carer if you look after someone for a short while.  For example if they need support after a stay in hospital.  Carers can be any age.  

Carers Direct

Carers Direct is a national information, advice and support service for Carers in England.  It is available as both a helpline - providing support via phone, email, letter - and as a website.  The helpline has over 20 trained advisors providing free, confidential advice, information and support to carers seven days a week. The website, available at www.nhs.uk/carersdirect, has fact-rich and feature style articles, videos and web tools for carers.  In addition, Carers Diirect interacts with carers via social media channels such as Facebook, Twitter and You Tube.