Useful Information
Consumer Issues
If you wish to stop receiving 'cold' calls from sales companies, contact the Telephone Preference Scheme, tel 0845 070 0707 (calls charged at local rates). To stop or at least reduce junk mail, write for an application form to Mailing Preference Service, Department AM, Freepost 22, London W1E 7EZ.
Need consumer advice?If you need to make a complaint about goods or services you've bought, contact the government funded consumer advice service Consumer Direct. www.direct.gov.uk . You can contact Southend Trading Standards Consumer Complaints, tel 0845 040506
Do not buy goods at the door. If you have doorstep callers trying to sell you goods or services and you are suspicious of them, call the Doorstep Hotline, tel 0845 60 444 66 (calls charged at local rates)
If you have other problems with goods or services, contact SCAMBUSTER www.scambuster.org
The Office of Fair Trading have produced a useful leaflet about SCAMS call Consumer Direct for advice on 0845 4040506. www.consumerdirect.gov.uk/scams
WHO CAN YOU TRUST?
WWW.WHOCANYOUTRUST.ORG.UK is a local non-profit organisation aimed at the elderly helping to drive roque traders out of Essex. To see what tricks, scams and fraud is happening around us visit the website. Contact them with any scams that you know of.
