© Age Concern SOS CIO 2015,2016 Registered Charity No.1160916

Social

Services

Social Care Assessment Adult social care services are for people aged over 18 who need help and support. Social Services aim to keep you as independent as possible with a good quality of life. They will ask you for information about yourself and speak to others who are involved in supporting you. Together, they will look at the things you can manage and the help you get already, before considering what support you might need. You can ask for help by either calling Social Services on 01702 215008 option 1 or completing a self-assessment online. If you need palliative care, you may be able to get free care through NHS Continuing Healthcare. See the SHIP website for support groups.
Do you qualify for support?  Here’s what Social Services say: We will look at the risk to your health, independence or safety if you did not receive any support from us. There are four types of risk: Critical risks Life is, or will be, threatened. Significant health problems have developed or will develop. There is, or will be, little or no choice and control over vital aspects of the immediate environment. Serious abuse or neglect has occurred or will occur. There is, or will be, an inability to carry out vital personal care or meals provision. Vital involvement in work, education or learning cannot or will not be sustained. Vital social support systems and relationships cannot or will not be sustained. Vital family and social roles/responsibilities cannot or will not be undertaken. Substantial risks There is, or will be, only partial choice and control over the immediate environment. Abuse or neglect has occurred or will occur. There is, or will be, an inability to carry out the majority of personal care or domestic routines. Involvement in many aspects of work, education or learning cannot or will not be sustained. The majority of social support systems and relationships cannot or will not be sustained. The majority of family and social roles and responsibilities cannot or will not be undertaken. Moderate and Low risk We do not provide funding or support if your needs fall into these categories. We can give you information and advice about the types of support that are available. Paying for your Care and Personal Assistants Charges for Social Care Services Personal Budgets (also known as Self Directed Support or SDS) We work with you to see what help you need and how much money you will get - this is your personal budget. We then agree a support plan with you about how you will spend that budget. Your Personal Budget is designed to give you choice and control over your social care support and the way it is provided. You can use your money to: Get support from a personal assistant (you can even employ a relative in some circumstances, but not a relative you live with). Go to work, college or a community group (for example - learning disability client group). Buy something to help keep you healthy, safe and independent (for example, stand alone telecare equipment). You can receive the money: As a monthly Direct Payment. You can choose someone to look after the money for you. You can make some of the decisions about your support and other people can help with the money. As a Direct Payment to a Trust - payments are made to a group of people who manage the money on your behalf. This group is called a Trust and would usually be a small group of reliable people of your choice like close friends and family members. As a Council Managed Personal Budget – we can hold your budget and organise your support on your behalf. Let’s see if it is working After six weeks, we will meet up with you to see if your plan is working and that you are managing with your money and support. You should have yearly meetings after that although you can ask for a meeting at any time. You will have to send us invoices or receipts every quarter so that we can see that the direct payment or personal budget is being managed properly.
Southend-on-Sea CIO
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Social Services

Social Care Assessment Adult social care services are for people aged over 18 who need help and support. Social Services aim to keep you as independent as possible with a good quality of life. They will ask you for information about yourself and speak to others who are involved in supporting you. Together, they will look at the things you can manage and the help you get already, before considering what support you might need. You can ask for help by either calling Social Services on 01702 215008 option 1 or completing a self-assessment online. If you need palliative care, you may be able to get free care through NHS Continuing Healthcare. See the SHIP website for support groups.
Do you qualify for support?  Here’s what Social Services say: We will look at the risk to your health, independence or safety if you did not receive any support from us. There are four types of risk: Critical risks Life is, or will be, threatened. Significant health problems have developed or will develop. There is, or will be, little or no choice and control over vital aspects of the immediate environment. Serious abuse or neglect has occurred or will occur. There is, or will be, an inability to carry out vital personal care or meals provision. Vital involvement in work, education or learning cannot or will not be sustained. Vital social support systems and relationships cannot or will not be sustained. Vital family and social roles/responsibilities cannot or will not be undertaken. Substantial risks There is, or will be, only partial choice and control over the immediate environment. Abuse or neglect has occurred or will occur. There is, or will be, an inability to carry out the majority of personal care or domestic routines. Involvement in many aspects of work, education or learning cannot or will not be sustained. The majority of social support systems and relationships cannot or will not be sustained. The majority of family and social roles and responsibilities cannot or will not be undertaken. Moderate and Low risk We do not provide funding or support if your needs fall into these categories. We can give you information and advice about the types of support that are available. Paying for your Care and Personal Assistants Charges for Social Care Services Personal Budgets (also known as Self Directed Support or SDS) We work with you to see what help you need and how much money you will get - this is your personal budget. We then agree a support plan with you about how you will spend that budget. Your Personal Budget is designed to give you choice and control over your social care support and the way it is provided. You can use your money to: Get support from a personal assistant (you can even employ a relative in some circumstances, but not a relative you live with). Go to work, college or a community group (for example - learning disability client group). Buy something to help keep you healthy, safe and independent (for example, stand alone telecare equipment). You can receive the money: As a monthly Direct Payment. You can choose someone to look after the money for you. You can make some of the decisions about your support and other people can help with the money. As a Direct Payment to a Trust - payments are made to a group of people who manage the money on your behalf. This group is called a Trust and would usually be a small group of reliable people of your choice like close friends and family members. As a Council Managed Personal Budget – we can hold your budget and organise your support on your behalf. Let’s see if it is working After six weeks, we will meet up with you to see if your plan is working and that you are managing with your money and support. You should have yearly meetings after that although you can ask for a meeting at any time. You will have to send us invoices or receipts every quarter so that we can see that the direct payment or personal budget is being managed properly.